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Last Updated: October 20, 2026 • Operational Base: Junagadh, Gujarat, India
At Savaj Seed Company, we understand that seed quality is the foundation of a farmer's livelihood. Every seed packet we dispatch is tested for minimum germination and physical purity standards as declared on the bag label, conforming to the Seeds Act, 1966. If an authentic quality defect is verified under recommended agronomic practices, we stand behind our farmers with prompt replacement or refund solutions.
We provide free replacement or full/partial refund under the following verified circumstances:
Bags received torn, punctured, or wet in transit. Report within 48 hours of delivery with photos of the unemptied packaging.
Different crop, variety, or packet size delivered against confirmed invoice. Report within 7 days with unopened bags.
Documented failure to meet label germination threshold when sown within valid season under standard farming practices.
Because seeds are sensitive biological organisms whose emergence depends on soil, moisture, and weather management, replacement or refund cannot be granted in the following situations:
To submit a claim, follow these straightforward steps:
Our agronomic team reviews submitted data and lot retention records. If needed, a field visit or germination tray re-test is arranged.
Upon claim approval, customer may choose between: (a) Free replacement seed dispatch, (b) Company credit note, or (c) Direct bank transfer/UPI refund of the seed purchase price.
If physical seed sample return is requested for laboratory re-analysis, parcels should be dispatched to our registered seed processing facility:
Savaj Seed Company – Claims Department
1090, Near Radhawadi Chowk, Vadal, Junagadh, Gujarat – 362310, India